Last updated: August 27, 2026
You have 30 days from the date of delivery to initiate a return. Items must be in their original, unused condition and in original packaging where applicable. Returns requested outside this window will not be accepted.
To initiate a return, contact our support team at support@themajorities.com before sending the item back. Include your order number and the reason for the return. Once approved, you will receive a Reference ID or Return Merchandise Authorization (RMA) number. Unauthorized returns cannot be processed.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect, in which case The Majorities will provide a prepaid return label. We recommend using a trackable shipping method, as we cannot guarantee receipt of untracked returns.
Please create one return shipment per package (e.g., each box or mailer). You must clearly print your Reference ID/RMA and Tracking Number on the outside of the external packaging. Failure to include this information on the physical package may result in the disposal of your returned items without a refund.
If a package cannot be delivered and is returned to our fulfillment center by the carrier, it will be automatically processed as a Return to Sender (RTS). Please ensure your address is correct at checkout to prevent delivery failures.
For safety, hygiene, and compliance reasons, our fulfillment centers cannot accept returns for the following items. These items will be automatically disposed of upon receipt:
Once your return is received and inspected, we will notify you by email. Approved refunds are issued to your original payment method within 5–10 business days. If you paid by card, your bank's processing time may add additional days. We do not issue refunds to a different payment method than the one used at checkout.
If you would like to exchange an item, please initiate a return as described above and place a new order for the replacement item. We do not process direct exchanges at this time.
We ship to addresses within the United States. Orders are processed within 1–2 business days of being placed. Once shipped, estimated delivery times are:
Shipping costs are calculated at checkout based on the selected method and delivery address. Please note that business days exclude weekends and public holidays. Once an order has shipped, you will receive a confirmation email with a tracking number.
For any questions about your return or shipment, reach us at support@themajorities.com. Please include your order number in all correspondence to help us assist you quickly.