FAQ
When will my order ship?
All The Majorities products are currently on pre-order and will ship on or before October 31, 2026 from our fulfillment center in Fort Worth, Texas. You will get a confirmation email with tracking as soon as your order ships, and standard delivery typically takes 5 to 8 business days after shipping.
Do you ship internationally?
Not at this time. We currently ship only to addresses within the United States, and shipping costs are calculated at checkout.
Can I return or exchange a product?
Because our hair and skin care products are personal care items, all sales are final and we cannot accept returns or exchanges once an order ships. If an item arrives damaged, leaking, defective, or incorrect, contact us within 7 days of delivery with your order number and photos and we will replace it or issue a full refund at no cost.
Are your products travel size and TSA approved for carry-on?
Yes. Every The Majorities product comes in a 100ml (3.3 fl oz) bottle, which fits within the TSA 3.4 oz carry-on liquid limit, and our bundles pack multiple bottles into one travel-ready kit.
What is included in each routine bundle?
The 3-Bottle Hair Routine Bundle includes Shampoo, Conditioner, and Hair Oil. The 3-Bottle Face Routine Bundle includes Facial Scrub, Face Toner, and Moisturizing Lotion. The 6-Bottle Face and Hair Routine Bundle includes all six products, each in a 100ml bottle.
Which hair types are your hair products for?
Our Shampoo is designed for all hair types and daily use on natural or non-color-treated hair, and our Conditioner is made for dry, brittle, or damaged hair that needs detangling. The lightweight Hair Oil seals split ends and smooths flyaways without a greasy feel.
Are your products made in the USA and paraben-free?
Yes. All The Majorities hair and skin care products are made in the USA with paraben-free formulas, and the full ingredient list is posted on every product page.
Are your products fragrance-free or suitable for sensitive skin?
Our Shampoo, Conditioner, and Moisturizing Lotion contain fragrance, the Hair Oil contains peppermint oil, the Face Toner contains SD alcohol 40, and the Facial Scrub contains salicylic acid. If you have sensitive skin, review the full ingredient list on each product page and patch test before first use.
Do you offer bulk or wholesale orders?
Yes. We sell 50-unit and 200-unit wholesale cases of our 3-Bottle Hair, 3-Bottle Face, and 6-Bottle Face and Hair bundles, and larger corporate or white-label orders are available by contacting support@themajorities.com.
How can I contact customer service?
Email support@themajorities.com or call (214) 534-9122, or use the Contact page on our website. We respond to all inquiries within 2 business days, so please include your order number with any order question.
Do you have retail store locations?
We don't have physical retail stores at this time. The Majorities is sold online through our website and our online marketplace partners.
Do you have active discount codes or promotions?
We don't have a public storewide promotion right now, but if you have a promo or creator code you can enter it at checkout. Select single products also offer a monthly subscription at $14.99 per delivery instead of the regular $19.99.
Do you offer express shipping?
Not at this time. We offer Standard U.S. shipping only, which typically arrives 5 to 8 business days after your order ships; current pre-orders ship on or before October 31, 2026.
Do you offer free shipping?
We don't currently offer free shipping. Standard U.S. shipping is a flat rate shown at checkout (currently $9.74) and typically arrives in 5 to 8 business days after shipping.